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Parent - School Communication
Guidelines for Effective Parent-School Communication
Parents should be concerned about their child's educational experience, and our district staff wants to know about your concerns and answer your questions. However, with over 3,000 students in our district, you can understand why it is necessary to follow some general guidelines to help streamline communication. The most important guidelines are that appointments must be made to meet with a staff member, and that parents should follow the chain of command in addressing concerns.
Chain of Command
The first person you should contact about your concerns is the staff member closest to the situation, usually the classroom teacher. Most problems can be solved at this level. If not, you should move through the following chain of command: guidance department (high school and middle school), child study team (special education students), assistant principal, principal, district department head (curriculum, special services, student/administrative services, transportation), superintendent.
Only after you have followed this chain of command to the highest level should you contact the Board of Education with a concern.
How to Contact Staff Members
Our staff members are very concerned about your child's educational experience and want to give all of our students their complete attention during the school day. For this reason, it is necessary to make an appointment to meet with any staff member. Please do not expect a teacher to speak to you about individual student concerns while his or her class is present, or while you are there for another purpose such as volunteering, attending a class party or event, or at Back-to-School Night. To make an appointment to speak with a school staff member (either by phone or in person), please call the school's main office or guidance office. It is important that you include the best times to reach you when you leave your message.
To speak to a district staff member, please call the Board Office at 732-350-5900 and your call will be directed to the proper office.
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