Superintendent's Message Regarding Internet Issues
February 12, 2021
First, as we all have been aware, we have had several issues that resulted in the loss of internet connection and these problems have caused disruptions in our instruction to our students and forced us to move to a remote instructional platform and cancel in-person instruction. I am now able to provide you with more information regarding the cause of the situation. Our system was hit multiple times with what is called a distributed denial of service attack (DDOS) from an outside source. This type of attack sends an overwhelming amount of internet traffic from outside our network and this traffic is intercepted by our firewall to prevent any compromising of data. However, the net result is that the district internet is shut down. This is a serious situation and we have notified the police as well as the New Jersey Cybersecurity and Communications Integration Cell (NJCCIC). If the individual responsible is identified, then that person would face serious consequences.
In order to resolve this issue, our district was required to subscribe to an outside service to prevent this from reoccurring. While this process took longer than expected, I can now state that all the safeguards are in place and fully functioning. Just today we received another DDOS attack and that attack was handled through these safeguards.
I want to emphasize that this internet outage was not in any way the fault of our staff or our district. This is not a normal occurrence and we responded as quickly as possible and did everything possible to shorten the recovery time. Ultimately, we were dependent on the timeline for the implementation of the safeguards completed by an outside vendor. Therefore, the district had no control over the time lapse of service.
I would like to thank you for your understanding in this matter.
Superintendent of Schools